Home > Customer Services

Placement Industry: Customer Services

HMRC 4 Work Placements- 4 Weeks- Bathgate- 19/11/2018

If you are aged 18-30 and currently unemployed and registered with Job Centre Plus you are eligible for this opportunity.

HMRC is the UK’s tax, payments and customs authority.  It plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Your placement in HMRC will see you at the heart of Civil Service, during your time with us, we will give you a flavour of what it’s like to work in a dynamic environment across a range of our departments.

Your time with us is really important, so that everyone gets the most out of it.  We will ask you to undertake tasks, such as attending meetings, note taking, preparing short reports and maintaining / analysing visual data.  These are all skills that will equip you for life after the placement and that will also help support us in providing the best service we can to the public.  Skills such as CV writing are also really important in getting you into work; we want to help with this as well as helping you understand the kinds of qualities that we look for in people when we are recruiting.

We look forward to welcoming you!

What does a typical placement look like?

You will gain team working and collaboration, leadership, communications and presentation skills. Through job shadowing within different teams across HMRC at various levels, you will – gain an understanding of where work fits in with the “bigger picture”. Your day to day tasks will involve general administrative duties such as, filing and photocopying, taking minutes at team meetings, managing calendars and organising meetings and events.

Your manager (hosts) will work with you to help with your CV writing and interview skills. Learning modules are available throughout the placement on various topics such as time management, improving your communication and organisational skills – the skills employers are looking for.

Office admin with the opportunity to shadow off line staff in a number of roles over the 4 weeks to get an understanding of the types of work we do in HMRC contact centres.

What you should wear:

  • Comfortable, smart casual clothing is best. For example, trousers and a top, chinos and a shirt, a dress, or a skirt and top. Don’t worry if you have a limited wardrobe – we don’t judge.

Skills you’ll come away with:

  • Organisational, communication and Digital skills.
  • Interview techniques and making a good impact at interview
  • CV skills.

What have previous participants of this programme said about their placement?

‘Since I took part in MtW I have been successful at securing a permanent job, and have been working in HMRC for 15 months. I’m lucky enough to be working in the very unit my MtW placement was based. I’m very grateful to the MtW team for their support and encouragement and enjoy continuing learning from & working alongside them on a daily basis.’

‘Each day was exciting and new so I tried to help and learn as much as I could. I had the opportunity to visit different teams such as Tax Credits and Compliance to see what they did which was absolutely brilliant, this was one of my favourite experiences.’

‘People may not think about considering MtW, working for 4 weeks for free – I was paid in knowledge, experience, courage, self-esteem and especially the privilege to have a future job in HMRC.’

Complete this placement and then…

We want you to leave with a new-found confidence about what you can achieve and have experiences you can talk about at interview.

You’ll get a certificate showing your attendance record and your achievements to demonstrate your commitment to prospective employers.

If you are interested, we’ll show you how to access upcoming jobs in the Civil Service.

A few final things…

Reasonable travel expenses reimbursed? Agreed in advance between you and your Job Centre Plus work coach

Mentor provided during placement? Yes

Reference given once placement completed? No- a certificate upon completion will be provided.

The application process for this placement opportunity is managed by the Department For Work and Pensions on behalf of the Civil Service. By submitting this application you agree that the Department For Work and Pensions may access their systems to confirm that you meet the eligibility criteria for this placement.

HMRC 2 Work Placements- 2 Weeks- Bradford- 19/11/2018

If you are aged 18-30 and currently unemployed and registered with Job Centre Plus you are eligible for this opportunity.

HMRC is the UK’s tax, payments and customs authority.  It plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Your placement in HMRC will see you at the heart of Civil Service, during your time with us, we will give you a flavour of what it’s like to work in a dynamic environment across a range of our departments.

Your time with us is really important, so that everyone gets the most out of it.  We will ask you to undertake tasks, such as attending meetings, note taking, preparing short reports and maintaining / analysing visual data.  These are all skills that will equip you for life after the placement and that will also help support us in providing the best service we can to the public.  Skills such as CV writing are also really important in getting you into work; we want to help with this as well as helping you understand the kinds of qualities that we look for in people when we are recruiting.

We look forward to welcoming you!

What does a typical placement look like?

You will gain team working and collaboration, leadership, communications and presentation skills. Through job shadowing within different teams across HMRC at various levels, you will – gain an understanding of where work fits in with the “bigger picture”. Your day to day tasks will involve general administrative duties such as, filing and photocopying, taking minutes at team meetings, managing calendars and organising meetings and events.

Your manager (hosts) will work with you to help with your CV writing and interview skills. Learning modules are available throughout the placement on various topics such as time management, improving your communication and organisational skills – the skills employers are looking for.

Role also includes working with electronic data, post room duties and job shadowing in a contact centre environment.

What you should wear:

  • Comfortable, smart casual clothing is best. For example, trousers and a top, chinos and a shirt, a dress, or a skirt and top. Don’t worry if you have a limited wardrobe – we don’t judge.

Skills you’ll come away with:

  • Organisational, communication and Digital skills.
  • Interview techniques and making a good impact at interview
  • CV skills.

What have previous participants of this programme said about their placement?

‘Since I took part in MtW I have been successful at securing a permanent job, and have been working in HMRC for 15 months. I’m lucky enough to be working in the very unit my MtW placement was based. I’m very grateful to the MtW team for their support and encouragement and enjoy continuing learning from & working alongside them on a daily basis.’

‘Each day was exciting and new so I tried to help and learn as much as I could. I had the opportunity to visit different teams such as Tax Credits and Compliance to see what they did which was absolutely brilliant, this was one of my favourite experiences.’

‘People may not think about considering MtW, working for 4 weeks for free – I was paid in knowledge, experience, courage, self-esteem and especially the privilege to have a future job in HMRC.’

Complete this placement and then…

We want you to leave with a new-found confidence about what you can achieve and have experiences you can talk about at interview.

You’ll get a certificate showing your attendance record and your achievements to demonstrate your commitment to prospective employers.

If you are interested, we’ll show you how to access upcoming jobs in the Civil Service.

A few final things…

Reasonable travel expenses reimbursed? Agreed in advance between you and your Job Centre Plus work coach

Mentor provided during placement? Yes

Reference given once placement completed? No- a certificate upon completion will be provided.

The application process for this placement opportunity is managed by the Department For Work and Pensions on behalf of the Civil Service. By submitting this application you agree that the Department For Work and Pensions may access their systems to confirm that you meet the eligibility criteria for this placement.

HMRC 2 Work Placements- 3 Weeks- Bradford- 19/11/2018

If you are aged 18-30 and currently unemployed and registered with Job Centre Plus you are eligible for this opportunity.

HMRC is the UK’s tax, payments and customs authority.  It plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Your placement in HMRC will see you at the heart of Civil Service, during your time with us, we will give you a flavour of what it’s like to work in a dynamic environment across a range of our departments.

Your time with us is really important, so that everyone gets the most out of it.  We will ask you to undertake tasks, such as attending meetings, note taking, preparing short reports and maintaining / analysing visual data.  These are all skills that will equip you for life after the placement and that will also help support us in providing the best service we can to the public.  Skills such as CV writing are also really important in getting you into work; we want to help with this as well as helping you understand the kinds of qualities that we look for in people when we are recruiting.

We look forward to welcoming you!

What does a typical placement look like?

Helping create office visuals

Use of IT, specifically MS Word Working in an Office Environment

Attending Team Meetings

Job shadowing team members

Attending team meetings

CV Writing session

Session on completeing competency framework/competency writing

Being given interview tips and/or mock interview

What you should wear:

  • Comfortable, smart casual clothing is best. For example, trousers and a top, chinos and a shirt, a dress, or a skirt and top. Don’t worry if you have a limited wardrobe – we don’t judge.

Skills you’ll come away with:

  • Organisational, communication and Digital skills.
  • Interview techniques and making a good impact at interview
  • CV skills.

What have previous participants of this programme said about their placement?

‘Since I took part in MtW I have been successful at securing a permanent job, and have been working in HMRC for 15 months. I’m lucky enough to be working in the very unit my MtW placement was based. I’m very grateful to the MtW team for their support and encouragement and enjoy continuing learning from & working alongside them on a daily basis.’

‘Each day was exciting and new so I tried to help and learn as much as I could. I had the opportunity to visit different teams such as Tax Credits and Compliance to see what they did which was absolutely brilliant, this was one of my favourite experiences.’

‘People may not think about considering MtW, working for 4 weeks for free – I was paid in knowledge, experience, courage, self-esteem and especially the privilege to have a future job in HMRC.’

Complete this placement and then…

We want you to leave with a new-found confidence about what you can achieve and have experiences you can talk about at interview.

You’ll get a certificate showing your attendance record and your achievements to demonstrate your commitment to prospective employers.

If you are interested, we’ll show you how to access upcoming jobs in the Civil Service.

A few final things…

Reasonable travel expenses reimbursed? Agreed in advance between you and your Job Centre Plus work coach

Mentor provided during placement? Yes

Reference given once placement completed? No- a certificate upon completion will be provided.

The application process for this placement opportunity is managed by the Department For Work and Pensions on behalf of the Civil Service. By submitting this application you agree that the Department For Work and Pensions may access their systems to confirm that you meet the eligibility criteria for this placement.

HMRC 2 Work Placements- 4 Weeks- East Kilbride (Glasgow)- 12/11/2018

If you are aged 18-30 and currently unemployed and registered with Job Centre Plus you are eligible for this opportunity.

HMRC is the UK’s tax, payments and customs authority.  It plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Your placement in HMRC will see you at the heart of Civil Service, during your time with us, we will give you a flavour of what it’s like to work in a dynamic environment across a range of our departments.

Your time with us is really important, so that everyone gets the most out of it.  We will ask you to undertake tasks, such as attending meetings, note taking, preparing short reports and maintaining / analysing visual data.  These are all skills that will equip you for life after the placement and that will also help support us in providing the best service we can to the public.  Skills such as CV writing are also really important in getting you into work; we want to help with this as well as helping you understand the kinds of qualities that we look for in people when we are recruiting.

We look forward to welcoming you!

What does a typical placement look like?

You will gain team working and collaboration, leadership, communications and presentation skills. Through job shadowing within different teams across HMRC at various levels, you will – gain an understanding of where work fits in with the “bigger picture”. Your day to day tasks will involve general administrative duties such as, filing and photocopying, taking minutes at team meetings, managing calendars and organising meetings and events.

Your manager (hosts) will work with you to help with your CV writing and interview skills. Learning modules are available throughout the placement on various topics such as time management, improving your communication and organisational skills – the skills employers are looking for.

Induction into the Workplace

Develop new skills and capabilities which can be used within a working environment

Basic Competence writing

Diversity & Inclusion Awareness

What you should wear:

  • Comfortable, smart casual clothing is best. For example, trousers and a top, chinos and a shirt, a dress, or a skirt and top. Don’t worry if you have a limited wardrobe – we don’t judge.

Skills you’ll come away with:

  • Organisational, communication and Digital skills.
  • Interview techniques and making a good impact at interview
  • CV skills.

What have previous participants of this programme said about their placement?

‘Since I took part in MtW I have been successful at securing a permanent job, and have been working in HMRC for 15 months. I’m lucky enough to be working in the very unit my MtW placement was based. I’m very grateful to the MtW team for their support and encouragement and enjoy continuing learning from & working alongside them on a daily basis.’

‘Each day was exciting and new so I tried to help and learn as much as I could. I had the opportunity to visit different teams such as Tax Credits and Compliance to see what they did which was absolutely brilliant, this was one of my favourite experiences.’

‘People may not think about considering MtW, working for 4 weeks for free – I was paid in knowledge, experience, courage, self-esteem and especially the privilege to have a future job in HMRC.’

Complete this placement and then…

We want you to leave with a new-found confidence about what you can achieve and have experiences you can talk about at interview.

You’ll get a certificate showing your attendance record and your achievements to demonstrate your commitment to prospective employers.

If you are interested, we’ll show you how to access upcoming jobs in the Civil Service.

A few final things…

Reasonable travel expenses reimbursed? Agreed in advance between you and your Job Centre Plus work coach

Mentor provided during placement? Yes

Reference given once placement completed? No- a certificate upon completion will be provided.

The application process for this placement opportunity is managed by the Department For Work and Pensions on behalf of the Civil Service. By submitting this application you agree that the Department For Work and Pensions may access their systems to confirm that you meet the eligibility criteria for this placement.

HMRC 2 Work Placements- 4 Weeks- Nottingham- 12/11/2018

If you are aged 18-30 and currently unemployed and registered with Job Centre Plus you are eligible for this opportunity.

HMRC is the UK’s tax, payments and customs authority.  It plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Your placement in HMRC will see you at the heart of Civil Service, during your time with us, we will give you a flavour of what it’s like to work in a dynamic environment across a range of our departments.

Your time with us is really important, so that everyone gets the most out of it.  We will ask you to undertake tasks, such as attending meetings, note taking, preparing short reports and maintaining / analysing visual data.  These are all skills that will equip you for life after the placement and that will also help support us in providing the best service we can to the public.  Skills such as CV writing are also really important in getting you into work; we want to help with this as well as helping you understand the kinds of qualities that we look for in people when we are recruiting.

We look forward to welcoming you!

What does a typical placement look like?

You will gain team working and collaboration, leadership, communications and presentation skills. Through job shadowing within different teams across HMRC at various levels, you will – gain an understanding of where work fits in with the “bigger picture”. Your day to day tasks will involve general administrative duties such as, filing and photocopying, taking minutes at team meetings, managing calendars and organising meetings and events.

Your manager (hosts) will work with you to help with your CV writing and interview skills. Learning modules are available throughout the placement on various topics such as time management, improving your communication and organisational skills – the skills employers are looking for.

The role will include experience of the workplace, development of skills such as, Completion of competence based applications, job shadowing, project work (for example writing articles for and compliling the office newsletter) and data gathering.

What you should wear:

  • Comfortable, smart casual clothing is best. For example, trousers and a top, chinos and a shirt, a dress, or a skirt and top. Don’t worry if you have a limited wardrobe – we don’t judge.

Skills you’ll come away with:

  • Organisational, communication and Digital skills.
  • Interview techniques and making a good impact at interview
  • CV skills.

What have previous participants of this programme said about their placement?

‘Since I took part in MtW I have been successful at securing a permanent job, and have been working in HMRC for 15 months. I’m lucky enough to be working in the very unit my MtW placement was based. I’m very grateful to the MtW team for their support and encouragement and enjoy continuing learning from & working alongside them on a daily basis.’

‘Each day was exciting and new so I tried to help and learn as much as I could. I had the opportunity to visit different teams such as Tax Credits and Compliance to see what they did which was absolutely brilliant, this was one of my favourite experiences.’

‘People may not think about considering MtW, working for 4 weeks for free – I was paid in knowledge, experience, courage, self-esteem and especially the privilege to have a future job in HMRC.’

Complete this placement and then…

We want you to leave with a new-found confidence about what you can achieve and have experiences you can talk about at interview.

You’ll get a certificate showing your attendance record and your achievements to demonstrate your commitment to prospective employers.

If you are interested, we’ll show you how to access upcoming jobs in the Civil Service.

A few final things…

Reasonable travel expenses reimbursed? Agreed in advance between you and your Job Centre Plus work coach

Mentor provided during placement? Yes

Reference given once placement completed? No- a certificate upon completion will be provided.

The application process for this placement opportunity is managed by the Department For Work and Pensions on behalf of the Civil Service. By submitting this application you agree that the Department For Work and Pensions may access their systems to confirm that you meet the eligibility criteria for this placement.

HMRC 2 Work Placements- 2 Weeks- Southend- 12/11/2018

If you are aged 18-30 and currently unemployed and registered with Job Centre Plus you are eligible for this opportunity.

HMRC is the UK’s tax, payments and customs authority.  It plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Your placement in HMRC will see you at the heart of Civil Service, during your time with us, we will give you a flavour of what it’s like to work in a dynamic environment across a range of our departments.

Your time with us is really important, so that everyone gets the most out of it.  We will ask you to undertake tasks, such as attending meetings, note taking, preparing short reports and maintaining / analysing visual data.  These are all skills that will equip you for life after the placement and that will also help support us in providing the best service we can to the public.  Skills such as CV writing are also really important in getting you into work; we want to help with this as well as helping you understand the kinds of qualities that we look for in people when we are recruiting.

We look forward to welcoming you!

What does a typical placement look like?

General administrative duties:

  • Filing and photocopying.
  • Take minutes at team meetings.
  • Manage calendar and organise meetings for Site Leads.
  • Update data on team performance board.

Improve IT skills:

  • Up skill on Microsoft Office Packages and Google Drive with access to learning modules.
  • Produce/update Excel spread sheets and manage Outlook mailbox.

Networking skills:

  • Shadow different teams within the business area/department to gain an understanding of the different roles within HMRC.

Competency writing and interview skills:

  • Write powerful competency statements for Civil Service job applications using access to Civil Service Learning material and support from mentor.
  • Take part in a mock interview as well as receive feedback to develop skills for potential future interviews.

What you should wear:

  • Comfortable, smart casual clothing is best. For example, trousers and a top, chinos and a shirt, a dress, or a skirt and top. Don’t worry if you have a limited wardrobe – we don’t judge.

Skills you’ll come away with:

  • Organisational, communication and Digital skills.
  • Interview techniques and making a good impact at interview
  • CV skills.

What have previous participants of this programme said about their placement?

‘Since I took part in MtW I have been successful at securing a permanent job, and have been working in HMRC for 15 months. I’m lucky enough to be working in the very unit my MtW placement was based. I’m very grateful to the MtW team for their support and encouragement and enjoy continuing learning from & working alongside them on a daily basis.’

‘Each day was exciting and new so I tried to help and learn as much as I could. I had the opportunity to visit different teams such as Tax Credits and Compliance to see what they did which was absolutely brilliant, this was one of my favourite experiences.’

‘People may not think about considering MtW, working for 4 weeks for free – I was paid in knowledge, experience, courage, self-esteem and especially the privilege to have a future job in HMRC.’

Complete this placement and then…

We want you to leave with a new-found confidence about what you can achieve and have experiences you can talk about at interview.

You’ll get a certificate showing your attendance record and your achievements to demonstrate your commitment to prospective employers.

If you are interested, we’ll show you how to access upcoming jobs in the Civil Service.

A few final things…

Reasonable travel expenses reimbursed? Agreed in advance between you and your Job Centre Plus work coach

Mentor provided during placement? Yes

Reference given once placement completed? No- a certificate upon completion will be provided.

The application process for this placement opportunity is managed by the Department For Work and Pensions on behalf of the Civil Service. By submitting this application you agree that the Department For Work and Pensions may access their systems to confirm that you meet the eligibility criteria for this placement.

HMRC Work Placement- 4 Weeks- Peterlee- 12/11/2018

If you are aged 18-30 and currently unemployed and registered with Job Centre Plus you are eligible for this opportunity.

HMRC is the UK’s tax, payments and customs authority.  It plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Your placement in HMRC will see you at the heart of Civil Service, during your time with us, we will give you a flavour of what it’s like to work in a dynamic environment across a range of our departments.

Your time with us is really important, so that everyone gets the most out of it.  We will ask you to undertake tasks, such as attending meetings, note taking, preparing short reports and maintaining / analysing visual data.  These are all skills that will equip you for life after the placement and that will also help support us in providing the best service we can to the public.  Skills such as CV writing are also really important in getting you into work; we want to help with this as well as helping you understand the kinds of qualities that we look for in people when we are recruiting.

We look forward to welcoming you!

What does a typical placement look like?

You will gain team working and collaboration, leadership, communications and presentation skills. Through job shadowing within different teams across HMRC at various levels, you will – gain an understanding of where work fits in with the “bigger picture”. Your day to day tasks will involve general administrative duties such as, filing and photocopying, taking minutes at team meetings, managing calendars and organising meetings and events.

Your manager (hosts) will work with you to help with your CV writing and interview skills. Learning modules are available throughout the placement on various topics such as time management, improving your communication and organisational skills – the skills employers are looking for.

Some admin duties such as Faxing, photocopying, post, laminating.

What you should wear:

  • Comfortable, smart casual clothing is best. For example, trousers and a top, chinos and a shirt, a dress, or a skirt and top. Don’t worry if you have a limited wardrobe – we don’t judge.

Skills you’ll come away with:

  • Organisational, communication and Digital skills.
  • Interview techniques and making a good impact at interview
  • CV skills.

What have previous participants of this programme said about their placement?

‘Since I took part in MtW I have been successful at securing a permanent job, and have been working in HMRC for 15 months. I’m lucky enough to be working in the very unit my MtW placement was based. I’m very grateful to the MtW team for their support and encouragement and enjoy continuing learning from & working alongside them on a daily basis.’

‘Each day was exciting and new so I tried to help and learn as much as I could. I had the opportunity to visit different teams such as Tax Credits and Compliance to see what they did which was absolutely brilliant, this was one of my favourite experiences.’

‘People may not think about considering MtW, working for 4 weeks for free – I was paid in knowledge, experience, courage, self-esteem and especially the privilege to have a future job in HMRC.’

Complete this placement and then…

We want you to leave with a new-found confidence about what you can achieve and have experiences you can talk about at interview.

You’ll get a certificate showing your attendance record and your achievements to demonstrate your commitment to prospective employers.

If you are interested, we’ll show you how to access upcoming jobs in the Civil Service.

A few final things…

Reasonable travel expenses reimbursed? Agreed in advance between you and your Job Centre Plus work coach

Mentor provided during placement? Yes

Reference given once placement completed? No- a certificate upon completion will be provided.

The application process for this placement opportunity is managed by the Department For Work and Pensions on behalf of the Civil Service. By submitting this application you agree that the Department For Work and Pensions may access their systems to confirm that you meet the eligibility criteria for this placement.

HMRC 2 Work Placements- 2 Weeks- Shipley- 12/11/2018

If you are aged 18-30 and currently unemployed and registered with Job Centre Plus you are eligible for this opportunity.

HMRC is the UK’s tax, payments and customs authority.  It plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Your placement in HMRC will see you at the heart of Civil Service, during your time with us, we will give you a flavour of what it’s like to work in a dynamic environment across a range of our departments.

Your time with us is really important, so that everyone gets the most out of it.  We will ask you to undertake tasks, such as attending meetings, note taking, preparing short reports and maintaining / analysing visual data.  These are all skills that will equip you for life after the placement and that will also help support us in providing the best service we can to the public.  Skills such as CV writing are also really important in getting you into work; we want to help with this as well as helping you understand the kinds of qualities that we look for in people when we are recruiting.

We look forward to welcoming you!

What does a typical placement look like?

You will gain team working and collaboration, leadership, communications and presentation skills. Through job shadowing within different teams across HMRC at various levels, you will – gain an understanding of where work fits in with the “bigger picture”. Your day to day tasks will involve general administrative duties such as, filing and photocopying, taking minutes at team meetings, managing calendars and organising meetings and events.

Your manager (hosts) will work with you to help with your CV writing and interview skills. Learning modules are available throughout the placement on various topics such as time management, improving your communication and organisational skills – the skills employers are looking for.

Individual coaching on mock interviews/job applications/competency writing

Use of IT, specifically MS Word

Working in an Office Environment

Online learning courses

What you should wear:

  • Comfortable, smart casual clothing is best. For example, trousers and a top, chinos and a shirt, a dress, or a skirt and top. Don’t worry if you have a limited wardrobe – we don’t judge.

Skills you’ll come away with:

  • Organisational, communication and Digital skills.
  • Interview techniques and making a good impact at interview
  • CV skills.

What have previous participants of this programme said about their placement?

‘Since I took part in MtW I have been successful at securing a permanent job, and have been working in HMRC for 15 months. I’m lucky enough to be working in the very unit my MtW placement was based. I’m very grateful to the MtW team for their support and encouragement and enjoy continuing learning from & working alongside them on a daily basis.’

‘Each day was exciting and new so I tried to help and learn as much as I could. I had the opportunity to visit different teams such as Tax Credits and Compliance to see what they did which was absolutely brilliant, this was one of my favourite experiences.’

‘People may not think about considering MtW, working for 4 weeks for free – I was paid in knowledge, experience, courage, self-esteem and especially the privilege to have a future job in HMRC.’

Complete this placement and then…

We want you to leave with a new-found confidence about what you can achieve and have experiences you can talk about at interview.

You’ll get a certificate showing your attendance record and your achievements to demonstrate your commitment to prospective employers.

If you are interested, we’ll show you how to access upcoming jobs in the Civil Service.

A few final things…

Reasonable travel expenses reimbursed? Agreed in advance between you and your Job Centre Plus work coach

Mentor provided during placement? Yes

Reference given once placement completed? No- a certificate upon completion will be provided.

The application process for this placement opportunity is managed by the Department For Work and Pensions on behalf of the Civil Service. By submitting this application you agree that the Department For Work and Pensions may access their systems to confirm that you meet the eligibility criteria for this placement.

HMRC 3 Work Placements- 6 Weeks- Nottingham- 12/11/2018

If you are aged 18-30 and currently unemployed and registered with Job Centre Plus you are eligible for this opportunity.

HMRC is the UK’s tax, payments and customs authority.  It plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Your placement in HMRC will see you at the heart of Civil Service, during your time with us, we will give you a flavour of what it’s like to work in a dynamic environment across a range of our departments.

Your time with us is really important, so that everyone gets the most out of it.  We will ask you to undertake tasks, such as attending meetings, note taking, preparing short reports and maintaining / analysing visual data.  These are all skills that will equip you for life after the placement and that will also help support us in providing the best service we can to the public.  Skills such as CV writing are also really important in getting you into work; we want to help with this as well as helping you understand the kinds of qualities that we look for in people when we are recruiting.

We look forward to welcoming you!

What does a typical placement look like?

You will gain team working and collaboration, leadership, communications and presentation skills. Through job shadowing within different teams across HMRC at various levels, you will – gain an understanding of where work fits in with the “bigger picture”. Your day to day tasks will involve general administrative duties such as, filing and photocopying, taking minutes at team meetings, managing calendars and organising meetings and events.

Your manager (hosts) will work with you to help with your CV writing and interview skills. Learning modules are available throughout the placement on various topics such as time management, improving your communication and organisational skills – the skills employers are looking for.

Office Administration

Creation of new cases

Variety of different work areas

What you should wear:

  • Comfortable, smart casual clothing is best. For example, trousers and a top, chinos and a shirt, a dress, or a skirt and top. Don’t worry if you have a limited wardrobe – we don’t judge.

Skills you’ll come away with:

  • Organisational, communication and Digital skills.
  • Interview techniques and making a good impact at interview
  • CV skills.

What have previous participants of this programme said about their placement?

‘Since I took part in MtW I have been successful at securing a permanent job, and have been working in HMRC for 15 months. I’m lucky enough to be working in the very unit my MtW placement was based. I’m very grateful to the MtW team for their support and encouragement and enjoy continuing learning from & working alongside them on a daily basis.’

‘Each day was exciting and new so I tried to help and learn as much as I could. I had the opportunity to visit different teams such as Tax Credits and Compliance to see what they did which was absolutely brilliant, this was one of my favourite experiences.’

‘People may not think about considering MtW, working for 4 weeks for free – I was paid in knowledge, experience, courage, self-esteem and especially the privilege to have a future job in HMRC.’

Complete this placement and then…

We want you to leave with a new-found confidence about what you can achieve and have experiences you can talk about at interview.

You’ll get a certificate showing your attendance record and your achievements to demonstrate your commitment to prospective employers.

If you are interested, we’ll show you how to access upcoming jobs in the Civil Service.

A few final things…

Reasonable travel expenses reimbursed? Agreed in advance between you and your Job Centre Plus work coach

Mentor provided during placement? Yes

Reference given once placement completed? No- a certificate upon completion will be provided.

The application process for this placement opportunity is managed by the Department For Work and Pensions on behalf of the Civil Service. By submitting this application you agree that the Department For Work and Pensions may access their systems to confirm that you meet the eligibility criteria for this placement.

HMRC Work Placement – 3 Weeks – Telford – 12/11/2018

If you are aged 18-30 and currently unemployed and registered with Job Centre Plus you are eligible for this opportunity.

HMRC is the UK’s tax, payments and customs authority.  It plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Your placement in HMRC will see you at the heart of Civil Service, during your time with us, we will give you a flavour of what it’s like to work in a dynamic environment across a range of our departments.

Your time with us is really important, so that everyone gets the most out of it.  We will ask you to undertake tasks, such as attending meetings, note taking, preparing short reports and maintaining / analysing visual data.  These are all skills that will equip you for life after the placement and that will also help support us in providing the best service we can to the public.  Skills such as CV writing are also really important in getting you into work; we want to help with this as well as helping you understand the kinds of qualities that we look for in people when we are recruiting.

We look forward to welcoming you!

What does a typical placement look like?

HMRC is the UK’s tax, payments and customs authority. It’s plays a crucial role in keeping the country running, by collecting money for public services.  HMRC also supports individuals, families and business through the likes of tax credits, statutory maternity / paternity pay, sick pay and also credit incentives.

Duties to provide general administrative assistance to the team. To act as the first point of contact for the team, dealing professionally and courteously with general enquiries and passing to the relevant person or team as and when necessary.

You will have a positive and enthusiastic outlook, a professional attitude, and the ability to work both independently and as part of a team

You will gain IT skills, written and verbal communication skills, networking, team working, basic Health & Safety awareness training, CV / competency writing.

What you should wear:

  • Comfortable, smart casual clothing is best. For example, trousers and a top, chinos and a shirt, a dress, or a skirt and top. Don’t worry if you have a limited wardrobe – we don’t judge.

Skills you’ll come away with:

  • Organisational, communication and Digital skills.
  • Interview techniques and making a good impact at interview
  • CV skills.

What have previous participants of this programme said about their placement?

‘Since I took part in MtW I have been successful at securing a permanent job, and have been working in HMRC for 15 months. I’m lucky enough to be working in the very unit my MtW placement was based. I’m very grateful to the MtW team for their support and encouragement and enjoy continuing learning from & working alongside them on a daily basis.’

‘Each day was exciting and new so I tried to help and learn as much as I could. I had the opportunity to visit different teams such as Tax Credits and Compliance to see what they did which was absolutely brilliant, this was one of my favourite experiences.’

‘People may not think about considering MtW, working for 4 weeks for free – I was paid in knowledge, experience, courage, self-esteem and especially the privilege to have a future job in HMRC.’

Complete this placement and then…

We want you to leave with a new-found confidence about what you can achieve and have experiences you can talk about at interview.

You’ll get a certificate showing your attendance record and your achievements to demonstrate your commitment to prospective employers.

If you are interested, we’ll show you how to access upcoming jobs in the Civil Service.

A few final things…

Reasonable travel expenses reimbursed? Agreed in advance between you and your Job Centre Plus work coach

Mentor provided during placement? Yes

Reference given once placement completed? No- a certificate upon completion will be provided.

The application process for this placement opportunity is managed by the Department For Work and Pensions on behalf of the Civil Service. By submitting this application you agree that the Department For Work and Pensions may access their systems to confirm that you meet the eligibility criteria for this placement.